Welcome to the Help Desk! We will be adding more tutorials throughout the year. If you need help, contact Meghan Easterly at firstname.lastname@example.org.
- AlmaNow Phone App
- Magnus Health
- AOL E-mail Users
- Campus Parent Wi-Fi Information
- MAC Parent Controls
Alma is our new Student Information System. It replaces the teacher pages within the portal. Alma is the place for parents to check their child's schedule, attendance, homework, report cards, and general information. Parents have received a setup email from Alma with their username and password instructions. In the future, parents can click "Forgot Password" to receive a reset link.
AOL users often have trouble receiving our emails because AOL has very specific SPAM filters. Instead of placing our emails into your SPAM folder, AOL will just “unsubscribe” you from our emails.
If you do receive an email, here is what you can do to show AOL that we are not SPAM and that you are opting in to receive our emails:
- Reply to the email with any text.
- Click on any link that is within the body of the email.
If you are not receiving our emails, email Meghan Easterly at email@example.com.
In Parental Controls you can specifically permit access to websites by putting the URL in the Always Allow list, here is a short video clip showing how:
You should add both the http and https versions of the school website:
You should also add the following domain to the Always Allow list (this is a Google domain used in Google Analytics that is referenced at each page load, if blocked it can interfere with page loading):
Finally, in order for authenticated login sessions to work, you will need to make sure cookies are enabled in the browser in the browser in order for the login sessions to work. If you are not sure whether cookies are enabled, you can visit www.supportdetails.comand it will tell you whether you have cookies enabled.
For more discussions related to issues with Parental Controls and authenticated sessions in https sites, see http://discussions.apple.com/thread.jspa?messageID=7653976